
Our meals can be heated in a microwave in the biodegradable trays they are packed in, alternatively you can leave the meals in the fridge overnight and then cook them in a pan on the stove.
Unfortunately our meals cannot be heated in the oven as the biodegradable trays are not oven safe.
Our snack selection products are best heated in an oven to ensure they are crispy when cooked.
We currently deliver 4 days a week, the delivery days are based on when you place your order:
Order Monday - Delivery Wednesday
Order Tuesday - Delivery Thursday
Order Wednesday - Delivery Friday
Order Thursday, Friday, Saturday or Sunday - Delivery Tuesday
We currently do not deliver on the Weekends due to current Covid situation.
The outer box, internal thermal packaging and ice-packs can be disposed of in your home recycling bin.
We are currently trialling a returns option where customers can post back the outer box, thermal packaging and ice-packs back to us to receive a discount voucher they can then use for their next purchase and we can reuse the packaging.
We are really sorry if you have experienced a problem with your delivery, the responsibility to get your box of Shicken products delivered to your door is totally ours.
Please send us an email here and one of our Customer Care team members will sort out any problems.




